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Pushpam. J. Chundamalai*1, Siby Thomas 2, Thasni S3

Authors:
2Professor and HOD, Department of Hospital Administration, Division of Health Management, School of Medical Education, Centre for Professional and Advanced studies, Gandhinagar P.O., Kottayam, Kerala, India  3Student, Department of hospital administration, Division of health management, School of Medical Education, Centre for Professional and Advanced studies, Gandhinagar P.O., Kottayam, Kerala, India
Corresponding Author:
*1Assistant Professor, Department of hospital administration, Division of health management, School of Medical Education, Centre for Professional and Advanced studies, Gandhinagar P.O., Kottayam, Kerala, India. Mail Id: pjnasha55@gmail.com

ABSTRACT

Background of the Study: The aim of this project is to comprehensively identify the extent of workplace violence against nurses from patients in the emergency department. And analyze the prevalence and pattern of workplace violence against nurses, and also identify the effective and supporting management in the hospital. Objective of the study was to study the extent of workplace violence against nurses from patients in the emergency department last 12 months.

Methods: Research design of this study was descriptive. Descriptive research is used to describe characteristic of a population or phenomenon being studied. Purposive sampling is used to select sample from the population. Primary and secondary data were collected from observation and questionnaire were used to collect the data.

Result: A 15 days project study reveals the workplace violence against nurses from patients in the emergency department at Indira Gandhi co-operative hospital Kadavanthara. The study clearly shows that 22% of the nurses are facing verbal workplace violence from patients in the emergency department. The pattern of workplace violence which is mainly verbal was identified. It was also identified that the management was supportive and effective.

Conclusion: Collected data from nurses based on workplace violence through questionnaires represented in tabular columns and drawn graphically. According to this study 22% of nurses are facing the workplace violence, among the all the nurses in the Indira Gandhi co- operative hospital, Kadavanthara.

Keywords: Workplace Violence; Nurses; Emergency Department

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